Terms and Conditions
The Hearing Connection
Effective Date: 5/23/2026
Welcome to The Hearing Connection website. By using this website, submitting a form, requesting an appointment, communicating with our office, or opting in to receive text messages, you agree to these Terms and Conditions.
Use of This Website
This website is intended to provide general information about The Hearing Connection, our hearing care services, appointment options, office updates, and patient resources.
You agree not to misuse this website, attempt to interfere with its operation, submit false information, or use the website for unlawful purposes.
No Medical Emergency Use
This website and our text messaging services are not intended for emergencies or urgent medical needs. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
Hearing Healthcare Information
Information on this website is provided for general educational purposes and should not replace professional evaluation, diagnosis, or care from a qualified healthcare provider. Hearing needs vary by individual, and recommendations should be based on an appropriate consultation or examination.
Intellectual Property
The content on this website, including text, images, graphics, branding, logos, design elements, and other materials, is owned by or licensed to The Hearing Connection unless otherwise noted. You may not copy, reproduce, distribute, or use our content without permission.
SMS Messaging Terms
By opting into our SMS messaging service, you agree to receive text messages from The Hearing Connection regarding:
Appointment Reminders — messages regarding scheduled appointments.
Customer Care/Support — two-way text conversations, including answering patient questions.
Feedback Requests — survey or review requests asking about your experience with our office.
Office Notifications — important updates, including changes to operating hours or scheduling.
Message Frequency
Messages will be sent periodically based on your appointments and interactions with our office. Frequency may vary depending on the services you use.
Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details on messaging costs.
HELP Instructions
Text HELP to (816)273-0074 or email us at office@stjoehearing.com for assistance.
STOP Instructions
Text STOP to (816)273-0074 to opt out of SMS messages.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy at:
www.stjoehearing.com/privacypolicy
to understand how we collect, use, and protect your information.
Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those third-party websites.
Limitation of Liability
The Hearing Connection makes reasonable efforts to keep website information accurate and current, but we do not guarantee that all content will be error-free or uninterrupted. To the fullest extent permitted by law, The Hearing Connection is not liable for damages arising from use of this website or reliance on website content.
Changes to These Terms
We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date.
Consent
By continuing to use our SMS messaging service, you acknowledge and agree to these
terms.
Contact Us
The Hearing Connection
3924 Sherman Ave, St. Joseph, MO 64506
Phone: (816)273-0074
Email: office@stjoehearing.com
Website: www.stjoehearing.com/contact